Shipping & Delivery Policy
Last Updated: 29/09/2026
MV Global Ventures supplies products primarily on a B2B and commercial basis. Shipping and delivery arrangements may vary depending on the product, quantity, destination, packaging requirements and agreed commercial terms.
This Shipping & Delivery Policy explains the general approach to shipping and delivery. The final shipping conditions for each order will be confirmed in the relevant quotation, purchase order, sales contract or other commercial documentation.
1. B2B Shipping
MV Global Ventures may arrange or coordinate shipping for domestic and international B2B orders according to the agreed commercial terms.
Shipping arrangements can depend on:
- Product
- Quantity
- Destination
- Packaging
- Shipment method
- Delivery timeline
- Buyer requirements
- Agreed Incoterms or other commercial terms
2. International Shipping
For international orders, shipping may be arranged through appropriate logistics or freight partners.
Depending on the shipment, transportation may involve:
- Sea freight
- Air freight
- Road transportation
- Multimodal transportation
- Other commercially suitable logistics arrangements
The appropriate shipping method will depend on the product, quantity, destination, urgency and agreed commercial terms.
3. Shipping Terms
International shipments may be handled according to mutually agreed commercial terms, including applicable Incoterms where used.
The quotation or commercial agreement should specify the relevant responsibilities of the buyer and seller.
These may include responsibility for:
- Freight
- Insurance
- Export clearance
- Import clearance
- Customs procedures
- Duties
- Taxes
- Destination charges
- Local delivery
The exact responsibilities will depend on the agreed shipping term.
4. Delivery Timelines
Delivery timelines depend on several factors, including:
- Product availability
- Order quantity
- Production or processing requirements
- Packaging
- Documentation
- Payment confirmation
- Shipping method
- Port availability
- Customs procedures
- Destination-country requirements
- Carrier schedules
Therefore, delivery dates provided by MV Global Ventures should be treated according to the timeline agreed for the specific order.
Unexpected delays can occur due to circumstances outside our reasonable control.
5. Order Processing
Before shipment, the following may need to be confirmed:
- Product
- Quantity
- Specification
- Packaging
- Payment
- Shipping destination
- Shipping terms
- Required documentation
- Delivery instructions
Order processing will generally begin after the necessary commercial requirements have been finalized.
6. Packaging
Products will be packed according to the agreed product and shipping requirements.
Packaging may vary depending on:
- Product characteristics
- Quantity
- Destination
- Transportation method
- Buyer requirements
- Storage requirements
Where the buyer requires specific packaging, labelling or palletization, those requirements should be communicated and agreed before order confirmation.
7. Customs and Import Requirements
International buyers are responsible for understanding and complying with the import requirements applicable in their destination country, unless otherwise agreed in writing.
These requirements may include:
- Import permits
- Food regulations
- Product registrations
- Labelling requirements
- Customs documentation
- Import duties
- Taxes
- Inspection requirements
- Other regulatory requirements
Buyers should confirm applicable requirements with their local authorities, customs professionals or import representatives before placing an order.
8. Shipping Documents
Depending on the order, destination and applicable requirements, relevant commercial or shipping documentation may include documents such as:
- Commercial invoice
- Packing list
- Shipping documentation
- Certificate of origin, where applicable
- Product-related documentation
- Other documents required by the transaction or destination
The exact documentation provided will depend on the product, transaction and agreed commercial terms.
9. Shipping Delays
Shipping and delivery can sometimes be affected by circumstances outside the control of MV Global Ventures, including:
- Port congestion
- Vessel delays
- Flight delays
- Customs clearance delays
- Weather conditions
- Natural disasters
- Transportation disruptions
- Government restrictions
- Strikes
- Regulatory changes
- Other unforeseen events
Where we become aware of a significant delay affecting an order, we will communicate relevant information to the buyer as reasonably possible.
10. Delivery to the Buyer
The delivery point and responsibility for transportation will depend on the agreed commercial terms.
Buyers should ensure that:
- Delivery details are accurate
- The consignee information is correct
- Contact information is available
- Required import documentation is prepared
- Customs clearance arrangements are in place where applicable
Incorrect delivery or consignee information provided by the buyer may cause additional delays or charges.
11. Inspection Upon Delivery
Buyers should inspect shipments upon receipt where appropriate.
Any visible shortage, damage or packaging issue should be documented and communicated promptly to MV Global Ventures and the relevant logistics provider.
Where required, buyers should retain supporting evidence such as:
- Photographs
- Delivery records
- Packing information
- Shipping documents
- Inspection reports
The specific procedure for claims will depend on the agreed commercial contract and applicable shipping terms.
12. Shipping Costs
Shipping costs depend on factors such as:
- Product
- Quantity
- Destination
- Freight method
- Packaging
- Current freight conditions
- Insurance requirements
- Agreed shipping terms
- Destination charges
Shipping costs will be communicated as part of the relevant quotation or commercial arrangement where applicable.
13. Insurance
Cargo insurance arrangements will depend on the agreed commercial terms and responsibilities.
Where insurance is required, the buyer and seller should confirm who is responsible for arranging and paying for the applicable coverage.
14. Domestic Delivery
For domestic B2B orders within India, delivery arrangements may vary according to:
- Location
- Quantity
- Product
- Transport method
- Buyer requirements
- Agreed commercial terms
The applicable delivery arrangement will be communicated during order confirmation.
15. Contact Us
For questions regarding shipping, delivery or logistics:
MV Global Ventures
Email: info@mvglobalventures.com
Phone: +917385380811
Address: Gat No-25/2/1, Pune-Nashik Highway, Rakshewadi bypass,Near Kailash Bhel, Rajgurunagar, Pune-410505.